The Community Club

Cover image for Getting Started w CM Series
Victoria
Victoria

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Getting Started w CM Series

Hey my fellow CMs! I had a surge of creative energy and created this [actually PDF] 3pt series on getting started with community management.

Would love your thoughts on what you feel is outdated, interesting, or could be added to a sequel :)

PDFs

*Getting Started | https://tinyurl.com/2b2xzyb7
*Communications | https://tinyurl.com/3xy4ksry
*Ops & Tech | https://tinyurl.com/3e2t3zbu

Thanks for your viewage,

Discussion (4)

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getflywheeel profile image
FlyWheel

Hey Victoria, this is awesome. We feel more people can benefit from this and hence we would want to publish this on our social media page? We will credit you for the content. Let us know if that works for you. And again thanks for the material

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adventuresofv profile image
Victoria Author

go for it! glad you came across this :) @getflywheeel

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caleighbachop profile image
Caleigh

These are so useful - thanks for sharing! New to this group and finding all the resources fantastic. Do you have any go-to resources you recommend for a new community manager looking to determine what metrics to track?

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adventuresofv profile image
Victoria Author

Hey @caleighbachop

Thrilled you found these useful! Welcome to the club, determining which metrics to track is entirely dependent on your industry and the goals of your community. Best place to start is consider: are you seeking growth and scale? levels of engagement? retention and churn? brand loyalty? ETC

Once you figure out 1→2 of the above, then you start to hone in on which starter metrics make sense for your community. They may change over time as well; nothing is permanent.

Why don't you reach out directly and we can chat a bit about options; i'm at community.aov@gmail.com or adventuresofv.com. Email or set up a time to video chat