The Community Club

Discussion on: #ClubChat: What in your skillset as a community manager is often considered a "soft skill?"

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Alex Angel Author

I'm not sure if this exactly fits the bill, but I'm rather unflappable in the grand scheme of things. I think this is a desirable quality in CMs since we deal with a lot of weird/bad/frustrating stuff. For me this was a learned skill that I started honing in my first community role, and have continued to work on it over the years.