The Community Club

Discussion on: What is a happy and engaged community?

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Alex Angel

Engagement can look different for every community, so it's hard to help you define that without knowing more. Think about why your community exists, what value you're creating for your members, how you expect your members to behave (among other things)--from there you can get a better understanding of what sort of content creation or engagement tactics you should focus on, and figure out what the ideal/target levels of participation/engagement are.

There are lots of ways to tell if you have a "happy" community--more often than not they have members who get excited to talk about your community without you prompting them to do so. They may share things your community has done and invite people they know to join, or consistently create and add value to the community. People trust the community and feel comfortable having open, thoughtful conversations with other members.

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Inky Vos Author

Thank you Alex, this was really helpful and got the discussion started between me and my colleagues! We identified the metrics to measure happiness, success, and engagement which we will review!