The Community Club

Andy McIlwain ๐Ÿ‡จ๐Ÿ‡ฆ profile picture

Andy McIlwain ๐Ÿ‡จ๐Ÿ‡ฆ

Wrangling online communities since '02. Meetup organizer since '09. Amateur dad. Check out my new #nocode project: communitystacks.com

Location Toronto, ON Joined Joined onย  Personal website https://andymci.ca twitter website

Community Experience

10+ years

Work

Sr Community Manager at GoDaddy

All 20 comments

Welcome Thread - v8

Likewise! Welcome to the club. :)

Recap: Choosing the right community platform

Sort of. If you're replatforming, you have the added overhead...

Recap: Choosing the right community platform

Thanks for the opportunity to share, Alex. ๐Ÿ˜„

Recap: Choosing the right community platform

So glad to hear that! I'm always nervous before and after the...

Recap: Choosing the right community platform

Thank you!

Recap: Choosing the right community platform

Definitely not an unusual experience. :) It depends on the si...

Recap: Choosing the right community platform

Thanks @ashish_suyal !

#ClubChat: Do you have a superuser program?

Weโ€™re in early days on both blending the programs and using t...

#ClubChat: What in your skillset as a community manager is often considered a "soft skill?"

Collaboration, or โ€œjoining forcesโ€ as we call it. I try to bu...

#ClubChat: Do you have a superuser program?

Weโ€™ve had a few different versions of a SU program over the l...

Community Software Search

Are you looking for an enterprise-level solution with SLAs, a...

Writing & Newsletter Feedback Group

Shoot me a DM. There are some content marketing groups on Sla...

Stop Explaining Community Management

Iโ€™m on a similar wavelength. I gave up on explaining the valu...

Sweet lessons about the basics of community from an audio shop

This speaks to the value of brand affinity, turning transacti...

Converting Members

How prominent is your ask for questions? Do you have an input...

Onboarding new community members: some thoughts

Thanks! I agree with you re: downvotes. Positive reactions on...

Whatโ€™s your single most important KPI?

Ditto, I was hoping for the same. :)

Whatโ€™s your single most important KPI?

How do you get there? Assisted conversions? Last-touch attrib...

What's the business goal of your role?

All the things? :P Breaking it down to a few high-level item...

Welcome to The Community Club! Introduce yourself to the community ๐Ÿ˜ƒ

Heya! Andy here. Senior Community Manager at GoDaddy, looking...

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