The Community Club

Discussion on: #ClubChat: What's the one thing you wish you'd known as a community management newbie?

biswajeeta profile image

How to map my efforts back to ROI.
When I started out, it was a mess. after a year I couldnt show an ROI and I was let go. But I learned a lot through the process and now I call myself an "ROI driven community builder." :D

alex profile image
Alex Angel

I'd love to hear more about what you've learned from that experience, and how you think about ROI now! Would you be up for making a post about it?

wqhipsh profile image
WuQing Hipsh

What do you focus on now that you are driven by ROI?

I have a background a human centered designer. I was hired to run webinars, and training days, but our numbers are going down, perhaps because lockdown is being lifted for most of our customers.

I'd love to hear what community interventions helped you increase ROI!