Community Club Weekly
Issue #50 | November 5, 2020
Community Club Weekly is a newsletter about building and growing communities, featuring collected tweets, posts and thoughts from various community managers.
By now you've likely heard that The Community Club is now a multi-platform experience! Last week we launched a new forum dedicated to longer-form content from community builders, resources for people who are interested in or brand new to community, and much more. We've been hosting AMAs, fireside chats, and other events for the past week and a half, and we have another week and a half of fun and events to go!
Missed some of the great content from the past few days? Don't worry, we've got you covered:
The broadness of community is both a blessing and a curse. As a term and concept it can often be hard to explain. Ask 10 different people to define community from the perspective of their company, and you'll likely get 10 different answers.
This is, by no means, expected to comprehensively define each area of community, but rather, explore the multifaceted definition and appearance of community from a business perspective.
Culture, relationship and the overall strength of the bonds between team members are vital to building a successful company. What better way to achieve this than to apply the principles of community management to internal teams?
This is what is traditionally considered 'community' at companies and what is most often the responsibility of a community manager or community team. Typically made up of customers, though this is changing as more and more companies adopt communities of interest rather than communities of support.
The lines between external and customer community are constantly being blurred. External community tends to be something that marketing is more involved in, and is made up of the entire 'network of engagement' around an organization.
The broader market in which a company exists, made up of other communities, and every person in their target market. While this may not be a 'community' that is directly owned and operated by a company, it's still important for a company to be aware of the sentiment, trends, and ongoing happenings within the broader market.
As community matures within organizations, and especially at companies building communities of interest instead of support, I fully expect to see an even greater blurring of the lines between these four layers of community.
Upcoming events, from the club and its members.
24 Days of Community - IT'S HAPPENING!!
Fireside chat with Shana Sumers - TODAY, November 5th at 3PM ET
LIVE episode of In Before The Lock - Friday, November 6th @ 2:30PM ET
Community Club Extra Life Marathon - Saturday, November 7th ALL DAY
AMA w/ mystery guest - Monday, November 9th @ 1PM ET
IS-CL Summit - November 17th - 19th
This is so important for community-building! Solicit and give feedback often
Building and creating with your community helps it thrive
A drive for employee experience will drive greater need for internal community
Community blog posts and articles from the past week.
How to empower members of your community to help with your community initiatives.
By Jono Bacon
A look at how Discord came to be, and its impact on community.
By David Pierce
An oldie but a goodie--adapted from a talk by Maciej Cegłowski, this article dives into the world of community around slash-fiction.
By Maciej Cegłowski
A handful of open roles from our community. Lots of great senior CM roles this week!
Developer Advocate @ Notion
Community Strategist @ Khoros
Community Partnership Manager @ Raspberry Pi Foundation