The Community Club

Ellie Russo
Ellie Russo

Posted on

How do refresh a stagnant community?

As a newer Community Program Manager, I was put in charge of a small community with almost zero engagement. It's a small but growing group and we want to provide value for those existing members but also bring new members in with the proof of a robust community.

Other than reaching out individually to discuss what our members need, what else can we do?

Discussion (3)

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Ben Halpern

I think a big part of this is getting rid of your own self-consciousness around it. You sort of have to not overthink the lack of engagement and be embarrassed by it.

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Ben Halpern

That is to say: Sometimes you just have to forget there's a problem and shout into the void just a bit, even if it's awkward.

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Ellie Russo Author

Haha thank you Ben, that is solid advice. I'll keep going with my approach of shouting into the void!