The Community Club

Discussion on: The Four Fs of Community-Led Product Development

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Erica Moss

Bookmarking this forever — so great! Especially this: "That means sometimes trading off a feature that may be amazing for a single person, but harmful to the community as a whole." One of the most important roles CMs play is as gatekeeper, protecting the best interests of members.

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Chelsea Bathurst Author

I love that concept, Erica!