I am new here as a member, and this is also the first time I work in a role that serves the member community of an organisation. I am looking for some advice on how to answer the following questions:
- What is our definition of engagement in the community?
- What is a happy community?
How did you define your metrics of success for your community and do you have any advice on where to start to figure this out?
Thank you in advance!
All the best,