The Community Club

Discussion on: #ClubChat: What metrics do you focus on for your Slack community?

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Joanne Griffin

We're using the free version of Slack (we're a non-profit but also have no income beyond member donations so we only use free tools where possible) - makes it SUPER hard to manage meaningful metrics 😑. We use Hubspot (free), Intercom(provided for free), Slack, Substack, Airtable (free for nonprofits) - but it's hard to unify the data and get a read of engaged members. Any tips are welcome!