The Community Club

Jocelyn profile picture

Jocelyn

Obsessed with corgis, boba, and plants. Can also found baking, knitting, hiking, and taking photos.

Location San Francisco, CA Joined Joined on 

Work

Manager, Community Operations at PicsArt

All 45 comments

#ClubChat: What are some of the tasks you think Community Managers should spend *less* time on?

Manually tracking users!

How to spark activity, and keep the momentum going?

You can figure out what these other communities & communi...

#ClubChat: Does community live under a specific department within your organization?

Creator Success (which is under Product)

#ClubChat: As a CM, are you more interested in developing into people management, or on an individual contributor track?

Leadership & management for me! I love mentoring people, ...

Engaging with your community champions...

Hey Katie, love that you're checking in with your Community C...

#ClubChat: What are your community rituals?

We have a monthly member spotlight! We've done it for a few y...

Q: re Sign Up Process

Hi @joanneg ! A couple of things that came to my mind: It's...

#ClubChat: What's a question a hiring manager asked you during an interview that showed you they really 'got' community?

Not really a question but how they talked about community and...

After engagement, what next?

Awesome to hear that the community is active and people are e...

#ClubChat: As a CM, where do you see yourself on the introvert/extrovert spectrum?

I'm an introvert! All the tests so say, and I highly identify...

#ClubChat: What strategies do you use to help prevent Community Manager burnout?

I know @brianoblinger has many a thought about preventing bu...

#ClubChat: Community Manager job descriptions: What are the key elements to include when recruiting a CM?

We've talked a bit about specializations within the field, so...

AMA with Sascha Mombartz

Hi Sascha! Thanks for doing this. The Community Canvas was on...

Tips for First 30-60-90 Days

Congrats on the new gig Kerri! That's so exciting. I'd start ...

Community-Led Podcast Ep. 1 with Alexis Ohanian

So good! Loved participating live.

#ClubChat: What specializations do you expect to see become the norm in community management in the next five years?

Community Programs, Community Engagement, Community Operation...

Welcome Thread - v6

Hi Tanya! Welcome to the Club. Love Etsy and Unsplash!

#ClubChat: Were you a moderator before becoming a community manager?

Yup! My first exposure to online forums and community managem...

I am a recruiter at Suzy a real-time market research co. Im hiring a Community Mgr.

Hi Stella! Thanks for sharing. Highly recommend sharing it on...

AMA with Gene Chorba

Hi Gene, welcome to Community Club and thanks for doing this!...

#ClubChat: As a community manager, do you feel supported at your company?

Mostly! I feel really lucky and grateful to be able to see th...

Community Software Search

I'm not sure what the events and content library offer since ...

Community Communique

We send a monthly newsletter with news and updates to our com...

Community Software Search

We're using Mighty Networks right now but without paid member...

Community Job Survey Results

Thanks so much for looking into this Alex! Super interesting ...

AMA with Tessa Kriesel

Thanks Tessa! Love that you're shedding light on the Develope...

AMA with Tessa Kriesel

Hi Tessa! Thanks for doing this! What do you think is the big...

AMA with Jake McKee

Hi Jake! Good to see you in the ~ clurb ~! What has been the ...

5 Things to Do When Changing Community Platforms

Great tip Rosemary!

Community platform for native app?

I'm actually not sure if MN can be easily integrated into a n...

Community platform for native app?

We use Mighty Networks right now, and I'm not sure if there's...

5 Things to Do When Changing Community Platforms

Thanks for sharing your experience Cesar! It's not too late t...

5 Things to Do When Changing Community Platforms

Thanks Erica!

✏️New week, new treats

Sounds like fun!

The Ultimate Community Survey

This is great Danielle! Thanks for sharing.

AMA with Cindy Au

A corgi named Appa?! I'm obsessed. Love Avatar and corgis! T...

AMA with Cindy Au

What do you think is the ideal Community team structure?

AMA with Cindy Au

How has building community in the education space differed fr...

Forem Feedback open thread (bugs, questions, requests)

Makes sense! Thanks for following up Ben.

Forem Feedback open thread (bugs, questions, requests)

Another small thing: When I zoom into a photo, I expected to ...

Community Job Survey Results

Thanks Alex!

Community Job Survey Results

Thanks Alex! I'd be curious to see what changes based on the ...

Forem Feedback open thread (bugs, questions, requests)

This is fairly minor, but I would love the ability to crop th...

Welcome to The Community Club! Introduce yourself to the community 😃

Hi everyone! I'm Jocelyn, Community Operations Manager at Pic...

Community Job Survey Results

Good stuff! Thanks for sharing the report. I look forward to ...

loading...