The Community Club

Discussion on: #ClubChat: How do you balance community happiness with necessary changes in your community?

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Mac

It's all about communication and transparency. Make the changes with the members, make them aware through the whole process about why this change has to happen.

Don't just drop the change on them the day it happens and expect them to accept it at face value.

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Alex Angel Author

Totally agree, and I think that communication has to happen well in advance to be at all worthwhile. It's one thing to be transparent but tell folks at the very last minute, and another to tell the community ahead of time and make sure you're listening to their input and concerns and helping address what you can before making that change.