The Community Club

Discussion on: Acknowledging recognition within communities

Collapse
maxpete profile image
Max Pete

Great question, @oana ! We have definitely rewarded our community with extrinsic motivation, such as merch for members who are super engaged/helping out others, etc. We don't necessarily have a gamification process of when a user hits a certain amount of engagement points that they would get a gift from us. We have actually been shifting towards more of a "surprise and delight" strategy (commsor.com/post/surprise-and-delight) where we give randomly to members who have been showing a lot of iniatibe for the sake of helping one another out. That really works for our team and the community member always feels appreciated for it!

For our most active users, we have made them into what we call our "super users", but dedicating a page or channel for them is a great idea and something that I think would be great to implement.

Hope this helps!

Collapse
oana profile image
Oana Filip Author

Thanks, @maxpete ! A balance between these two could work for us, too, and it makes a lot of sense to adjust depending on what I aim to accomplish. Thank you! 😋

We want to explore creating a dedicated page/channel for our super members because the relationship is somehow different. And that's okay. Who said that all the bonds within a community are equal after all, right? We plan to experiment and try to use this bridge as an organic approach to finding ambassadors. I've experienced it on my skin as a member, and it felt amazing.

Congrats on what you're doing with Freelance Founders. I love it!

Collapse
maxpete profile image
Max Pete

Awesome, definitely keep me posted with how this goes. Thank you so much!