The Community Club

Discussion on: #ClubChat: What metrics do you focus on for your Slack community?

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Michael Hall

FWIW, I created a Tag to try and track negative sentiment using keywords "sucks, horrible, terrible, awful, very bad, regret".

Negative comments

Overall, it didn't match many comments. Some were false-positives (somebody calling their own example "terrible", for instance), but it did identify a few legitimately negative comments.