"Those who refuse to share power will eventually lose power."
So, how do you decentralise control to empower your community to lead itself?
• Make it clear how to get involved
• Make sure members feel heard
• Listen in closely
David Spinks shared 4 simple ways to do this in Erik Torenberg's podcast: 👇🏽
Create spaces and channels for people to contribute and take charge.
- Here's how to apply
- Here's how we support you
- Here are the benefits
Every member of the Community Team should host atleast one meeting with a community member every week.
Then, they should go back to the team and share the insights they got from the conversation.
Every quarter, you should conduct a Community Health Survey where you ask members:
• are we solving problems for you
• do you feel engaged, connected, welcome and safe
• what can we do to make it better
Surveys are such a simple and great way to measure:
- if members identify as members of the community
- are members getting the value they expected from the community
David goes deeper into them in his awesome new book - Business of Belonging!
Condense the community into a core group that is representative of your entire community
• Make sure to keep it diverse
• Meet once a month - share big updates, Qs, plans and get feedback
• Have them work with you on initiatives
Note: All of this comes only if you have a community that people love and value.
If people don't give a shit about your community then they are not going to get involved in contributing to it.
You need to work on community-market fit first.
I'm sharing my lessons and brain dumps from scaling a global, online community for Dataquest on Twitter. Follow me to see more of it in your feed! (My DMs are open too.)