The Community Club

Nityesh Agarwal
Nityesh Agarwal

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How to decentralise control over your community - 4 simple tips from David Spinks

"Those who refuse to share power will eventually lose power."

So, how do you decentralise control to empower your community to lead itself?

β€’ Make it clear how to get involved
β€’ Make sure members feel heard
β€’ Listen in closely

David Spinks shared 4 simple ways to do this in Erik Torenberg's podcast: πŸ‘‡πŸ½

1. Make it very clear how to get involved

Create spaces and channels for people to contribute and take charge.

Clearly state:

  • Here's how to apply
  • Here's how we support you
  • Here are the benefits

2. Conduct 1-on-1 conversations

Every member of the Community Team should host atleast one meeting with a community member every week.

Then, they should go back to the team and share the insights they got from the conversation.

3. Conduct regular surveys

Every quarter, you should conduct a Community Health Survey where you ask members:

β€’ are we solving problems for you
β€’ do you feel engaged, connected, welcome and safe
β€’ what can we do to make it better

Surveys are such a simple and great way to measure:

  • if members identify as members of the community
  • are members getting the value they expected from the community

David goes deeper into them in his awesome new book - Business of Belonging!

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4. Community Council

Condense the community into a core group that is representative of your entire community

β€’ Make sure to keep it diverse

β€’ Meet once a month - share big updates, Qs, plans and get feedback

β€’ Have them work with you on initiatives

Note: All of this comes only if you have a community that people love and value.

If people don't give a shit about your community then they are not going to get involved in contributing to it.

You need to work on community-market fit first.

I'm sharing my lessons and brain dumps from scaling a global, online community for Dataquest on Twitter. Follow me to see more of it in your feed! (My DMs are open too.)

Discussion (2)

oliverding profile image
Oliver Ding

Thanks for sharing these tips and David Spinks' book!

oliverding profile image
Oliver Ding

How to solve the community-market fit problem?