I'm a storyteller and community builder who's nurturing communities within creative industries since 2011. I'm a snowboard aficionado and a reader of books on paper.
Hi David! Well, I guess that you can't control everything, can you? First of all, shitty things will happen. It's a fact, and we can't do too much about it. Second of all, there are a few tactics that you could use to protect yourself. For instance, you can create a code of conduct. You can also highlight the values of your community as often as possible. Just endorse them every time you make a decision. On top of that, you have the freedom to protect the core and leave some members go.
Another approach is to run 1:1s with members and get insights from them, too. You might be surprised with the answers you get.
Cheers! 👋
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Hi David! Well, I guess that you can't control everything, can you? First of all, shitty things will happen. It's a fact, and we can't do too much about it. Second of all, there are a few tactics that you could use to protect yourself. For instance, you can create a code of conduct. You can also highlight the values of your community as often as possible. Just endorse them every time you make a decision. On top of that, you have the freedom to protect the core and leave some members go.
Another approach is to run 1:1s with members and get insights from them, too. You might be surprised with the answers you get.
Cheers! 👋