The Community Club

Discussion on: #ClubChat: When starting a brand new community from scratch, what would you suggest implementing before the community launches?

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Oana Filip

My two cents is to have a few ideas before even starting. For us, at Upstairs Community by Pixelgrade, we knew that we needed to have a few stories in advance to make sure we deliver what we promised: authentic narratives written by creative professionals.

However, listening and observing are crucial within the first 2-3 months. Instead of overwhelming the first members with too many actions, I bet it's better to see what happens and does not happen and take it from there.

I remember that we started running video calls with our first members, and what we found out helped us pivot our community and bring it closer to their interests and needs. Cheers! 👋