The Community Club

Oana Filip
Oana Filip

Posted on

Getting buy-in from peers, too

Hey,

There's a lot of valuable information about how to get a seat at the C's table. No matter if we're talking about CEO, CTO, COO, CPO, and so on. This kind of leverage is crucial, no doubt about that.

However, I work for a design studio where the community is new in my peers' universe. Even though I've been wearing this hat in the last decade, I still find gaining trust and openness challenging.

Maybe it has to do with the culture I come from, I don't know. We're Romanians, and due to the communist era, we became skeptical and anxious on so many levels.

Regardless of that, I'm keen to know how you guys succeed in getting buy-in from teammates working in the tranches. It can be anyone: from the marketing department to customer support.

Looking forward to hearing your insights.

Stay awesome,
Oana

Discussion (7)

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brianoblinger profile image
Brian Oblinger

The easiest way to gain buy-in is to discuss how community can help solve a problem they have and/or contribute to their goals. When presented as "how can we help you?" rather than "here's what I need from you," you'll get ahead a lot faster.

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oana profile image
Oana Filip Author

Thanks a bunch for sharing your perspective, Brian! It means a lot. 👏
This approach feels more authentic and transparent, indeed. I will give it a go and see how things turn. Cheers!

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alex profile image
Alex Angel

Totally agreed. Taking the time to understand their problems or needs sets you up for helping (and showing them the benefits of community!) AND building better internal relationships.

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oana profile image
Oana Filip Author

Thaaaank you! 😋

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simon_tomes profile image
Simon Tomes

Hi Oana,

Is the following book on your radar?

7 Rules for Positive, Productive Change by Esther Derby

I enjoy how practical the book is for implementing anything new or different from the norm. Esther's writing style is excellent.

One key takeaway which continues to stand out for me is: Honour the past, present and people.

I reflect that we are sometimes so keen to move to the new thing that we often forget why things are the way they are. It doesn't mean we can't change and as Esther puts it, "paradoxically, honoring the past helps people let go of it."

Good luck with getting buy-in from your peers.
Simon

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oana profile image
Oana Filip Author

Hi Simon! Thank you so much for sharing your thoughts on this one. I'm not familiar with the book, but I'll be. 😋

I like to quote about honoring the past, and I genuinely resonate with it.

In fact, in the last couple of months, I gained a lot of buy-in internally because I started to change the communication approach. In other words, I did not assume anything, and I kicked off conversations from a place of curiosity. It brought me plenty of amazing insights.

Thanks and keep up the great work,
Oana

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Simon Tomes

Awesome! Congrats to your curiosity and for the buy-in! 🙌🏻