The Community Club

Olha
Olha

Posted on

Looking for a Community Specialist (Ukraine)

Hi!
I am Olha, Talent Acquisition Specialist at MacPaw.
We are currently looking for an experienced Community Specialist who will act as the voice of our CleanMyMac product and help us remain the brand that is trusted by millions of users around the world.

About the company:
MacPaw is a software company with headquarters in Kyiv, Ukraine, that develops and distributes software for macOS and iOS. At MacPaw, we believe that technology and human can reach their greatest potential together. Today, our products have more than 30 million users worldwide.

About the product:
CleanMyMac is MacPaw’s catch-all cleaning software. It scans the entire macOS, removes junk and malware, and brings a Mac back to its original fast performance.

In this role, you will:

  • Create and manage the processes for effective interaction with the community and potential users (from scratch)
  • Drive and lead conversations regarding CleanMyMac-related topics in online communities across different platforms (Quora, Reddit, Twitter, etc.)
  • Analyze incidents that users may face and provide actionable recommendations to solve their problems using the product
  • Identify potential opportunities and solutions to improve CleanMyMac’s brand position and implement them
  • Collaborate with the SMM specialists, designers, copywriters, and others

Skills you’ll need to bring:

  • Fluent English
  • 2-3+ years of experience as a Community Specialist
  • Experience with social community platforms and forums (e.g. Quora, Reddit, Discord, etc.)
  • Experience with Mac platform/software (as a plus)

If the proposition sounds interesting to you, please, apply here: https://macpaw.com/careers/community_specialist_cmm

Discussion (2)

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rosiesherry profile image
Rosie Sherry

If you haven't already, Yuri would be good to contact - twitter.com/YuriiLaz

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olha_markovych profile image
Olha Author

thank you for the recommendation ❤️
yeah, we've already contacted him)