This is a great question! I think it is all about the curation and information architecture. An ideal approach includes three strategies:
Build a knowledge base to avoiding repeat common questions.
Move the focus from topics/content/knowledge to people/talent/expert, using activities to build connections between members.
Encourage create sharing by adopting routine open themes.
I'd like to use Creative Morning as an example of the third point. Creative Morning is a community of creators. The main activity of the community is a monthly face-to-face events. Each month, they launch a theme for local chapters. Their themes are abstract which also means open rooms for creativity. Members can choose their own dimensions to explain the shared theme.
Let's have look at some themes from their archive:
It's a great case for answer the second question: How do you organize the many conversations with many different community members in many different places?
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This is a great question! I think it is all about the curation and information architecture. An ideal approach includes three strategies:
I'd like to use Creative Morning as an example of the third point. Creative Morning is a community of creators. The main activity of the community is a monthly face-to-face events. Each month, they launch a theme for local chapters. Their themes are abstract which also means open rooms for creativity. Members can choose their own dimensions to explain the shared theme.
Let's have look at some themes from their archive:
Theme 04: reuse
creativemornings.com/themes/reuse
Theme 26: ugly
creativemornings.com/themes/ugly
Theme 45: weird
creativemornings.com/themes/weird
Theme 64: courage
creativemornings.com/themes/courage
Theme 82: muse
creativemornings.com/themes/muse
Theme 99: divergent
creativemornings.com/themes
It's a great case for answer the second question: How do you organize the many conversations with many different community members in many different places?