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User Research; Community Style
Victoria
Victoria
Victoria
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Dec 10 '21
User Research; Community Style
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metrics
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research
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strategy
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selfpromotion
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1 min read
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Building Employee-level KPIs For Your Community Team
Lauren Clevengerâ¨
Lauren Clevengerâ¨
Lauren Clevengerâ¨
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Sep 2 '21
Building Employee-level KPIs For Your Community Team
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leadership
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resources
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metrics
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engagement
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11 min read
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How To Conduct a Mid-Year Review of Your Community
Jenny Weigle
Jenny Weigle
Jenny Weigle
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Jun 29 '21
How To Conduct a Mid-Year Review of Your Community
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discuss
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strategy
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metrics
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resources
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Measuring Time to Response & Resolution
Lauren Clevengerâ¨
Lauren Clevengerâ¨
Lauren Clevengerâ¨
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May 4 '21
Measuring Time to Response & Resolution
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strategy
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metrics
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reporting
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benchmark
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Weight of the immeasurables
Victoria
Victoria
Victoria
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Feb 11 '21
Weight of the immeasurables
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impact
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metrics
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trends
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roi
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Key metrics for a customer support and success community
Preetish
Preetish
Preetish
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Jan 15 '21
Key metrics for a customer support and success community
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metrics
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kpis
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Metrics that Matter: How to Define and Measure Your Community
Katelyn Gillum
Katelyn Gillum
Katelyn Gillum
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Nov 14 '20
Metrics that Matter: How to Define and Measure Your Community
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community
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metrics
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engagement
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5 min read
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