The Community Club

Discussion on: What’s your single most important KPI?

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Nicholas Tolstoshev

If I had to pick one single health metric I'd go with pageviews. If those decline then you're either losing lurkers, or your regulars have fled and aren't posting anymore. That's the metric I look at on a daily basis. It's a bit of a lagging indicator, but at least it covers both sides of the creator/consumer spectrum and it's simple enough for everyone in the company to understand.

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Ben Halpern

Interesting.

This made me want to expand on this convo...