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Discussion on: #ClubChat: What's the one thing you wish you'd known as a community management newbie?

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WuQing Hipsh

What do you focus on now that you are driven by ROI?

I have a background a human centered designer. I was hired to run webinars, and training days, but our numbers are going down, perhaps because lockdown is being lifted for most of our customers.

I'd love to hear what community interventions helped you increase ROI!