The Community Club

Yug
Yug

Posted on

Which are the free software out there to track community engagement?

It's a small community that I am managing with less than 60 members right now. I'm looking to implement simple software which helps me track the basic metrics at the moment.

Discussion (7)

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Chris Detzel

Yug,

Is your community content open to the public? Have you connected it to Google Analytics? What platform are you using that doesn't have any analytics? I'm not aware of a software that would connect to a community to give you engagement analytics.

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yugrjain profile image
Yug Author

Hi Chris.
I want analytics more pertaining to who's active, who is posting or reacting to messages the most.
Who shares the most

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Chris Detzel

@Yug
What do the analytics look like in Slack? With only 60 people and with slack, I'm not sure you will get what you are looking for. The analytics you need come from good community platforms. I mean you could use FB as a good platform for 60 people and that gives you some fair analytics about engagement.

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Rosemary ONeill

It would be helpful to know what platform you're using. I'm not aware of any external metrics plug-in that works from the outside, but most real community platforms include basic metrics, and a way to add your Google analytics ID.

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Yug Author

I'm using Slack.

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Alex Angel

Apart from using analytics tools that already exist in the platform you're using, there aren't really any free options out there (at least not that I am aware of!).

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